Terms of Service

Article 1: Definitions

• Medflix: Medflix B.V., registered with the Dutch Chamber of Commerce (KvK) under number 92953042.
• User: any person who signs up for and/or uses the platform.
• Platform: the online e-learning environment on which accredited courses are offered.
• Subscription: the agreement under which access to the platform is granted for the agreed period.

Article 2: Applicability

These terms apply to any use of the platform, to every subscription and to all legal relationships arising from them. Deviations are only valid if agreed in writing.

Article 3: Subscription and access

• Access to the platform is provided through an annual subscription.
• During the subscription period the user has access to all courses within the subscription level.
• Courses cannot be purchased separately.
• The subscription is not renewed automatically; you will receive a reminder at least 1 month in advance.
• Without renewal, access expires automatically at the end of the period.

Article 4: Payment

• Subscription fees are paid in advance via the available payment method (Mollie Payments).
• After payment you will receive an invoice by email.
• No refund is given on early termination, except in special circumstances.
• In case of failed or incomplete payment, access may be temporarily blocked.

Article 5: Use of the platform

• Login details must be kept confidential; the user is responsible for activities under their account.
• Content may not be copied, distributed or exploited without written permission.
• The user is responsible for correctly providing data such as the BIG number, needed for accreditation processing.
• Accounts are personal; in case of shared use or misuse the account may be suspended without refund.

Article 6: Liability

• Medflix strives for a well-functioning platform but cannot rule out disruptions.
• Medflix is not liable for damage resulting from use of the platform, unless there is intent or gross negligence.
• Users are responsible for keeping their account details up to date.

Article 7: Privacy

Medflix processes personal data in accordance with applicable privacy legislation. See our privacy statement for more information.

Article 8: Termination

• Early termination with a refund is not possible, unless agreed otherwise or in special circumstances.
• Medflix may temporarily or permanently block an account in case of misuse or breach of these terms.

Article 9: Complaints procedure

• Complaints can be submitted in writing via info@medflix.nl.
• Medflix aims to resolve complaints within 14 days, with an acknowledgement of receipt within 5 working days.

Article 10: Governing law

These terms are governed by Dutch law. Disputes are preferably resolved through mutual consultation.