GENERAL
Medflix is an on-demand continuous education platform for healthcare professionals. We offer a wide range of courses, most of them accredited, tailored to different healthcare professions. You decide where and when you study.
Medflix offers a wide range of continuous education across various medical fields, including (but not limited to) medical innovations, treatment methods, laws and regulations, and soft skills for healthcare professionals.
At the moment, Medflix is available in Dutch.
Medflix handles your personal data with care and in confidence. Read our privacy policy for more information on how we process and protect your data.
PROFESSIONS
We are continuously expanding our offering. On our website, under ‘Coming soon’, you can see which professions are planned — you can subscribe to the waiting list there. Is your profession not listed yet? Let us know via the contact form. If there is enough interest, we are happy to explore the possibilities.
Yes, on our platform you can also watch courses outside your own field if a topic interests you. Please note that such a course may not be accredited for your profession.
REGISTRATION & ACCOUNT
On the login screen you can indicate that you have forgotten your password. You will then receive a verification code by email, which you can use to set a new password.
Work through the following steps:
- Check your login details. Make sure you entered the correct email address and password, paying attention to capital letters and spaces.
- Forgot your password? Click ‘Forgot password?’ on the login screen and follow the steps to set a new password.
- Check your internet connection. An unstable connection can cause login problems.
- Clear your cookies and cache. Outdated saved login details can conflict with your current details.
- Check whether your account has been activated. After registering you receive an email to verify your account — click the link in it to activate your account.
- Try a different browser. If logging in still doesn’t work, try another browser or incognito mode.
Still stuck? Please contact our service desk at info@medflix.nl.
No, Medflix also offers continuous education for healthcare professionals who are not BIG-registered. When you register, you enter the number of your quality register so that your accreditation points can be credited correctly. Are you BIG-registered? Then enter both your BIG number and the number of the quality register that is required for your accreditation points.
You can change your account details yourself via your settings on the platform.
COSTS & SUBSCRIPTION
The price depends on your profession. In the pricing section on our website you can find the exact price by clicking on your profession.
You can cancel your subscription easily with one click via your settings on the platform.
We will send you a reminder well before your free month ends. Do you want to continue your subscription? Then you don’t need to do anything. Want to cancel? You can do so easily with one click via your settings on the platform.
After renewal after the first year, a notice period of 1 month applies. We will inform you before the next payment is taken. You can find the full terms in our general terms and conditions.
Yes, that is possible. Please contact us at info@medflix.nl for a tailor-made quote for a group subscription.
You can download your invoice via the settings on the platform.
PAYMENT
You can pay at Medflix with iDEAL or by direct debit (SEPA).
Work through the following steps:
- Check your balance. Make sure you have enough funds for the payment.
- Check your internet connection. An unstable connection can disrupt the payment.
- Try the payment again.
If the problem persists, please contact us at info@medflix.nl.
No, an iDEAL payment cannot be reversed once it has been completed. Do you have questions about your payment? Please contact us at info@medflix.nl.
Please contact us at info@medflix.nl. We will check the payment and refund the overpaid amount to your account.
If you are entitled to a refund (for example in case of cancellation in accordance with our policy), the amount will be refunded to the account you paid with. Please contact us at info@medflix.nl for this.
If a direct debit fails, we will try again after a few days. If that also fails, you will receive an email in which you can choose to pay via iDEAL. You have 14 days to do so, after which your account will be blocked. We advise you to make sure in good time that there are sufficient funds in your account. Can’t work it out? Please contact us at info@medflix.nl.
Before every payment, we will send you an email announcing it.
You can change your bank account number yourself via the settings on the platform.
CONTENT & ACCREDITATION
Most courses on Medflix are accredited for one or more professions. If a course is not accredited, this is always clearly visible on the platform. Please note: check yourself whether a course is accredited for your profession. If it isn’t, you can still watch the course if you are interested, but you will not receive accreditation points for it.
For each episode you can see which accreditation committee has accredited it. We recommend checking this beforehand, so you know for sure whether you will receive accreditation points for that episode.
There is no maximum on the number of accreditation points you can earn per year on Medflix. As long as there are courses you haven’t watched yet, you can keep earning points.
Your accreditation points are automatically credited to your professional register.
Yes, on the platform you can download a certificate as soon as you have successfully completed a course.
We add new content every month for different professions. When a course interests you, do check whether it is also accredited for your profession.
The length of a Medflix episode varies, usually between 30 and 60 minutes. You go through the episode at your own pace. In addition to regular episodes, Medflix also offers Educational Snacks: short videos of a few minutes. You don’t receive accreditation points for these, but you do get a quick update on a specific topic.
Our courses can be watched online and on demand, so you can follow them at any time — as long as you have a working internet connection.
Yes, your progress and earned points are kept as long as you log in with the same account — even if you reactivate your subscription at a later time.
You can pause a course at any time and resume it later — on any device, without losing your progress.
TECHNOLOGY & ACCESS
Medflix is mobile-friendly and works on desktops, laptops, tablets and smartphones. For an optimal experience, we recommend using a modern browser, such as Chrome, Firefox or Safari.
Your progress is tracked automatically on the platform. If you pause an episode, you can later see exactly where to pick it back up. You can also see on the platform how many accreditation points you have earned through Medflix this year. Want to make a plan? Add episodes you find interesting to your personal list.
Experiencing technical problems? Please contact our customer service at info@medflix.nl. We are happy to help.
SPEAKERS & CONTACT
We are always looking for passionate speakers who want to share their expertise. Please contact us at info@medflix.nl — we would love to get in touch with you.
You can reach us by email at info@medflix.nl.